The original online Mac user community. Bringing Mac users together since 1984.
Post by joli » May 21st, 2017, 7:16 am
New problem, new topic. For the sake of order and to help anyone experiencing similar issues later on.
I have bought a license but can not activate my software. Entering the serial as intended in the start-up box and clicking 'activate' gives no result. Clicking a few more times (approx. 10 times) gives a pop-up with an error message, "An exception of class NilObjectException was not handled. The application must shut down.", see attached file.
I then tried to use the remote activator, however that gives the exact same error message and shuts down as well.
This is becoming critical, really need to get this working very soon!
Attachments Turboladdade 1024 MB Posts:1426 Joined:October 31st, 2007, 10:44 pmPost by Turboladdade » May 21st, 2017, 8:27 am
Sorry about that. Seems you're encountering a known bug on Macs. Please see this blog post for a workaround. Please note the workaround must be done in the global /Library folder, not your user ~/Library folder.
I am now telling the computer exactly what it can do. joli 4 MB Posts:6 Joined:May 16th, 2017, 4:13 amPost by joli » May 21st, 2017, 9:31 am
Oh, that was an easy work-around!
Big thanks for excellent support.
Turboladdade 1024 MB Posts:1426 Joined:October 31st, 2007, 10:44 pmPost by Turboladdade » May 22nd, 2017, 9:20 am